Privacy Policy

Last Updated: April 16, 2025

This Privacy Policy describes how Aria ("we", "our", or "us") collects, uses, and shares your personal information when you use our mobile application ("App").

1. Information We Collect

1.1 Information You Provide

We collect limited information you provide directly to us when using the App, including:

• Account information: When you create an account, we collect your email address and any other information you choose to provide for authentication purposes.

1.2 Information Collected Automatically

When you use our App, we automatically collect certain information, including:

• Device information: We collect basic information about the device you use to access the App, including device type, operating system, and unique device identifiers.
• Usage metrics: We collect anonymous usage metrics such as app launches, feature usage patterns, and session duration to help us improve the App experience.
• Subscription status: We receive information about your subscription status from Apple StoreKit.

1.3 Data Processing with Third-Party Language Models

When you interact with the chat feature in our App:

• Your chat inputs are temporarily transmitted to third-party language model providers to generate responses.
• These inputs are processed in real-time and are not permanently stored by the third-party providers.
• We have agreements with our language model providers that prohibit them from using your inputs for purposes other than generating responses.
• No personally identifiable information is attached to these transmissions beyond what is necessary for processing.
• While chat history is stored locally on your device only, the individual messages must be transmitted to generate responses.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features
• Verify your subscription status through Apple StoreKit
• Analyze how users interact with the App to improve its functionality
• Communicate with you about the App, including updates and support
• Protect the security and integrity of the App
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following limited circumstances:

• With service providers who perform services on our behalf, such as hosting and analytics
• With our third-party language model providers solely for the purpose of processing your chat inputs and generating appropriate responses. These providers are contractually prohibited from storing or using your inputs for purposes other than providing the requested service.
• If required by law or in response to valid legal process
• To protect our rights, privacy, safety, or property, or that of our users or others
• In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties under any circumstances.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide the App and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Remember that your chat history is stored locally on your device only and is not retained on our servers.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Restricting or objecting to our processing of your personal information
• Receiving a copy of your personal information in a structured, machine-readable format
• Withdrawing your consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services that you visit.

10. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect about you, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information (although we do not sell your personal information).

11. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using the App, you consent to the transfer of your information to these countries.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@therapistaria.com.